1. Alarming Behaviour 

Students may display alarming behaviour. This includes radical views, regardless of ideology. Educational institutions carry responsibility in recognising such behaviour and are, subsequently, expected to act to protect the individuals concerned as well as other students and employees and even society. This requires awareness, equipped professionals and solid procedures. No professional should feel left alone when confronted with alarming behaviour. In this session we will provide examples of how to deal with alarming behaviour in your institute. 

Paul Goossens  (Integrated Safety Advisor, Rotterdam University of Applied Sciences) or Timo Stortenbeker (Senior Advisor Safety and Security, INHolland University of Applied Sciences) 

workshop Zorgwekkend gedrag.pptx

2. Internationalisation in Higher Education; The Dutch Approach: Students Abroad 

Dutch HEIs developed an ‘internationalization risk process model’ that can be used to calculate your institutions internationalization risk and to take measures in order to mitigate those risks. In this model not only safety but also security risks are described and addressed in an integrated way.   
After a short introduction on "risks & incidents" abroad, we will work together on a realistic scenario, share tips on integrated safety and security incident management for students and employees studying/working abroad. Questions like; "which incident management role could you play? which extra assets do you need to manage incidents abroad?" will be discussed. 

Eileen Focke-Bakker (Delft University of Technology) & Adriaan Korevaar (SYW) 

Internationalisation and the Dutch approach.pptx

3. Get to know IRMA: the Integrity Risk Management Application 

Resilient, instead of vulnerable. During this workshop you will get to know IRMA, the Integrity Risk Management Application. This instrument consists of a digital survey and a workshop, using an anonymous group decision room. With IRMA, you can gain insight into the most pressing integrity vulnerabilities within organisations, their causes, and practical measures to control them.  We will give a demonstration of IRMA and give you the opportunity to try the group decision room. During this simulation, you will experience how colleagues can discuss in an anonymous and safe environment. 

Jitse Talsma  (Integrity Advisor, BIOS) 


4. Governance: a Way of Management 

Integrated safety management refers to both an integrated approach and safety. Both aspects are not 'self-starting'. It requires planning, guidance, follow-up, management and lots more. Within the Safe and Open Higher Education program, a management system is developed to aid board members of HEI's in governing integrated safety.  The management system is based on ISO's high-level structure, and therefore easily connects to other management systems like quality (ISO 9001) and information security (ISO 27001). 

In our workshop we will present the management system plus an implementation path, drawing from experiences in other sectors.  The workshop is a mix of theory and practice and offers the audience inspiration on the subject of governing integrated safety. 

Beer Franken  (Chief Information Security & Privacy Protection Officer, Academic Medical Centre Amsterdam)

5. Crisis Management, how to Prepare, Manage and Continue 

What do you do in a crisis situation in your institute? Who is responsible for communication? How do you regain (and remain in) control? During this workshop we will discuss the ways in which to prepare for and manage a crisis and how to continue afterwards. Within these steps we will - among other things - explore how to train your people, how to learn from incidents and invest in internal relations, how to ensure a working proces for crisis management and how to evaluate and provide aftercare after a crisis. 

This will be a interactive workshop. We are especially interested to hear about best practices in your country and institute. 

Michael Mehrow  (Safety and Security Advisor, Windesheim University of Applied Sciences) 

workshop Crisis Management English version.pptx

6. Cybersecurity & Privacy Challenges: What communities can do 

Organizations tend to "cover" their Information Security and Privacy functions by assigning these roles to 1 or 2 employees, often in a part-time setting. This puts a Security Officer and/or Privacy Officer often in a more or less isolated place in the organization. Despite of training sessions and certification there is a considerable risk he or she will be re-inventing wheels. Or even worse, the organization will not be able to challenge their proposals for new policies or guidelines in order to get the best fit for the business.  

Anita and Bart are first hour members of SCIPR; SURF Community on Information security and Privacy. In this session they will confront you with the Cybersecurity & Privacy challenges organizations in Higher Education are facing today and show you how joining forces within a community can help organizations, and the community as a whole, to get in control. This session will provide overall insights, illustrated with practical examples.  

Bart van den Heuvel (Corporate Information Security Officer, Maastricht University) and Anita Polderdijk-Rijntjes  (Security and Privacy Advisor, Windesheim University of Applied Sciences)

cybersecurity and privacy challenges-comp.pptx

7. Cybersecurity: "Awareness, awareness, awareness" 

Who is responsible for cybersecurity awareness? How important is awareness of cybersecurity issues in your institute? What can go wrong when you are not aware of the risks of digital attacks?

During this workshop we will deal with these questions and more. We will explore how to create more cybersecurity awareness and how not to. Using tools from the Cyber Save Yourself campaign we will look at ways to ensure the digital safety of your institute. 

René Ritzen (Corporate Information Security Officer, Utrecht University) and Jean Popma (Security Officer, Radboud University) 

Cybersecurity - awareness.pdf

8. Lab Servant: A system approach to safety in Higher Education 

Institutes for Higher Education nowadays suffer from a considerable administrative burden to comply with safety, environmental and internal regulations and legislation. Most of the time information is available but generally scattered over different sources, complicating information search and frustrating management decisions. 

The web tool ‘Lab Servant’ is offering a solution for this problem. Through a range of interconnected modules the tool assists researchers, technicians and students in their daily tasks and reprocesses their input for institute management and legal compliance. The integrated nature of the Lab Servant greatly reduces the overhead associated with information gathering and supports sharing of good practices. An early version of the Lab Servant was winner of the EU safety award 2009. 

The Lab Servant has the potential to allow operational decision making on an accurate, live picture of a number of key institute activities subject to internal and external regulatory control. 

In the workshop Dick Hoeneveld will examine the benefits of the Lab Servant from both a workers and management perspective and he will address safety at Higher Education in the light of internationalization of staff and student populations. Dick Hoeneveld is winner of the EU safety award 2009.

Dick Hoeneveld  (Safety Health and Environment Advisor, Delft University of Technology) 


9. The International Classroom Project


We all live, work and study in an increasingly global and interconnected world. What does this mean to you? How international is your programme, should it be more international? How do you deal with diversity in your classroom? What good practices have you developed to share? What obstacles do you possibly encounter dealing with internationalisation? How do you overcome these obstacles? What kind of support do you need?

The International Classroom project aims to provide a platform to enhance awareness of our international environment and its implications, to exchange good practices, and further develop expertise, tools and support. 

For more information, please visit: http://www.rug.nl/about-us/where-do-we-stand/education-policy/international-classroom/

Franka van den Hende (Groningen University)