16 January 2023

09:15 - 09:30

Posthumalaan, room PL.09.120/130

Welcome with coffee / tea with cake

09:30 - 09:45

Introduction by MT-member

09:45 - 11:00

Keynote lecture: Coaching for Learning, Operationalising high expectations with the aim of feedback, questioning and providing clues

Hanna Nieuwdorp (English teacher & trainer at Voerman & Faber Onderwijs Consult)

In this interactive keynote we will explore the theory of Coaching for Learning (Didactisch Coachen) developed by Lia Voerman and Frans Faber. Having high expectations and providing feedback are found to be some of the most effective interventions for teachers. Just telling students or colleagues that you have high expectations is not very useful though; your high expectations must be apparent from your behaviour.


CFL aims to operationalize/make concrete these high expectations by:

  • Asking stimulating questions that help the learning process and make feedback possible
  • Providing effective feedback that has a positive influence on learning (on content, strategy, modus and personal qualities)
  • Giving a limited number of clues

We will zoom in on the use of effective feedback, look at what it does to students when used, and of course we will also put some of this into practice.

11:00 - 11:15

Coffee / tea break

11:15 - 12:45



Workshop 1: The power of feedback - PL.09.110

Hanna Nieuwdorp

This workshop is all about giving feedback based on the principles of Coaching for Learning (developed by Frans Faber and Lia Voerman). What is it like to receive feedback from colleagues? What does it take to be sincere? How can you make feedback more effective and when is feedback legitimate? How could giving more feedback help to create an effective learning environment at RBS?

In this hands-on workshop we are going to experience giving and receiving feedback, and practice with a specific focus on modus and personal qualities. The goal of this workshop is to give you enough input and the enthusiasm to actively start giving feedback yourself from the moment you walk out of the workshop venue.


Workshop 2: Category 2 and 3 questions and how and when to ask them - PL.09.140

Miranda Jeandor

A very important way to create possibilities for giving feedback is asking questions. But not all the questions asked lead to effective feedback. Coaching for Learning is aimed at stimulating the learning process and motivation. What is the most effective type of questions to use when you want to activate thinking in students or colleagues?

In this workshop the difference between effective (category 2 and 3 questions) and less effective (category 1) questions will be introduced. You will learn how to start using more category 2 and 3 questions in one on one situations. You will practice with your group members using cases from daily practice (colleague and student situations).


Workshop 3: Feedback towards a more inclusive IB - PL.09.150

Cheryl Gerretsen (IC trainer and researcher) and Dionne Markelo (Confidential counsellor on racism and discrimination for RBS)

Have you ever been in a situation or incident that was counterproductive to inclusion at IB and wondered what to do? In this workshop we will discuss real cases of in- and exclusion at IB and have an open dialogue about what is needed for us to contribute to a more inclusive feedback culture regarding inclusion-related issues.

After this workshop you will have a better understanding of the dynamics around the willingness to give feedback in our organization, as well as the infrastructure IB offers to discuss inclusion-related issues.


Workshop 4: Intervision as a tool for developing into a Professional Learning Community - PL.09.160

Nicolette Hougee

For any professional learning community intervision can be a powerful tool. It encourages staff to pro-actively address and tackle problems they encounter. It provides opportunities to share experiences, inspire each other, develop better insight in oneself and in the team, and to come up with the best approach or solution to problems raised.

In this workshop different styles of intervision will be presented after which you will experience the power of intervision yourself.


Workshop 5: Avoiding common pitfalls of giving and receiving feedback - PL.03.120

Maria Lesser

Giving feedback effectively is a skill to be developed, and feedback literacy is an important part of developing this skill. In this session, we will explore common challenges and the mistakes we make when giving feedback to others and the factors that inhibit a proper reception of feedback. We also go into the negative consequences of our mistakes in giving and receiving feedback and some strategies to repair and prepare for better feedback moments.


Workshop 6: Feedback as a recipe for future action - PL.03.130

Suzanne Fagel

This workshop will focus on providing feedback based on the principles of Coaching for Learning and Austin’s butterfly. After a brief explanation of these principles and the influence they have on our willingness to accept and process feedback, we will practice giving and receiving feedback in a hands-on workshop, focusing on giving feedback not just on content, but also on process, mode, and personal qualities.


12:45 - 13:30

Lunch: please collect your lunch bag at the restaurant at the 8th floor

13:30 - 14:00

Plenary wrap-up