frequently asked questions

Q:

Can I try aanmelder.nl for free?

A: Yes, you can! If you have no more than 5 registrations, and don't send text messages or make payments, you can try aanmelder.nl for free. Your choice of package does not matter!
Q:

Can I create my event website using our own branding and styling?

A: With our styling options you can design your website exactly as you want. Choose fonts and colours, add logos and images, and choose what content goes where. If you know how, you can use your own CSS styling.
Q:

Can I use different languages?

A: aanmelder.nl is available in English, Dutch, German and Spanish.
Q:

How much does aanmelder.nl cost? Can I get a demonstration?

A: That depends on the package you choose. You always pay per registration, so even if you invite 100 people, but only 50 sign up, you'll only pay for 50 registrations. The best package for you depends on your requirements. You can always upgrade to a more expensive package. Downgrading is also possible, but our support team will have to do that for you. You can always contact us to schedule a phone demo, or sign up for the aanmelder.nl workshop: aanmelder.nl/wordaanmelderexpert
Q:

Can I place the registration form on my own website, or must it be on www.aanmelder.nl?

A: You have several options. If you have an existing website, you can embed your aanmelder.nl forms in it. You can register a domain name through aanmelder.nl for 25 euro a year. You can also link an existing (empty) domain to your event website for a one-time 50 euro fee. For instructions on embedding aanmelder.nl pages and forms on your website, go to your event's Dashboard – Website settings – Embedding information.
Q:

I don't want everyone to be able to see my event. Do you provide access control?

A: We provide several levels of access control to your event. You can make it public, so everyone can see it and sign up, but you can also specify who can see what, and who can register for the event. For personalized advice, give us a call or send us an email and we'll help you work out the best setup for your needs. Please note that by default, your event will be publicly visible. If that's not what you want, go to Website settings in your Dashboard and change the registration and website accessibility.
Q:

Can I create multiple invitations for different target groups? And can I contact these groups separately after registration?

A: You can create and send different invitations by applying labels to the contacts in your address book. After registration, you can group participants based on the answers on their form. These groups can be dynamic (growing/shrinking to contain everyone that matches the group's criteria) or static ("these 5 people are VIPs").
Q:

Can I have my VIPs, regular guests, and speakers sign up for the same event?

A: You can, because our forms are smart! You can have questions depend on earlier answers, so you can have different categories of participants sign up through the same form.
Q:

My venue has multiple rooms of varying capacity, but I don't know the scheduling yet. Can you help?

A: Yes! You can add limits to your form, restricting how many people can choose a certain option. You can do so right from the start, when registration opens, or afterwards. You can adjust the limits as you go and you can provide a short message when an option is no longer available ("this session is full").
Q:

I'm looking for a reliable on-site checkin solution that includes printing visitor badges. Can you do this? Can I use my own printers/scanners at the checkin desk?

A: We have great printers that can print various kinds of badges on-site, in full color, using your design and your participants' data. Using our comfortable check-in tablets your hosts can quickly scan QR code tickets or look people up by name. For more information, check out our Scan & Badge page or contact us for a quote. We've carefully selected the equipment we use, but that does not mean we can't or won't work with your equipment. Get in touch to see what's possible!
Q:

I organize many smaller events. Do you offer a subscription plan for multiple events?

A: Absolutely! Get in touch and we'll make you an offer.
Q:

I'm not so great with computers. Can you create an event for me?

A: In principle, we provide a Do-It-Yourself tool and don't create events for our clients. Occacionally we make an exception, though. Contact us by phone or email to discuss the options. Don't worry though, using aanmelder.nl is easier than you think!
Q:

Can I add a reference number of company name to someone's registration?

A: There are several possibilities to add additional information to a registration. You can provide it in advance through your address book, or afterwards by importing a spreadsheet. Contact us to see what's the best option for you. We may have additional advice!
Q:

Can I add a YouTube video or Google Maps map to my event website?

A: In Youtube, find the video you want to embed and click Share, then Embed. The link you see can be pasted into your aanmelder.nl event. For Google Maps, just enter the address and we'll place the map on your event website.